Frequently Asked Questions
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Rescue® FAQs
Rescue Remedy® is a blend of five Bach Flower Remedies designed to provide support in times of emotional demands, whatever the day throw at you.
It contains five specific flower essences - Rock Rose, Impatiens, Clematis, Star of Bethlehem, and Cherry Plum - relate to specific emotions and the positive potential outcome of that emotion.
Rock Rose: Fear into Fearlessness.
Impatiens: Impatience into Patience.
Clematis: Inattentiveness into Focus.
Star of Bethlehem: Shock into Comfort.
Cherry Plum: Distress into Composure.
To help provide comfort and reassurance, as a tool to tame your emotional triggers and stay on top of your day.
Ideal for:
- Navigating an overwhelming day.
- Support in a stressful moment.
- Preparing for tests, exams, presentations, events, interviews and auditions.
- For moments where we experience anxiousness.
Place 4 drops directly on the tongue or add 4 drops to a glass of water and sip throughout the day. It is also available in spray and pastille forms for easy use on the go.
Yes, it is safe for children. You can dilute it in water or use the alcohol-free version if needed.
Yes, it is made from natural flower essences and is safe to take alongside other medications or supplements. Consult a healthcare provider if you have concerns.
Rescue Remedy® is designed to provide emotional relief, with calming effects often experienced within minutes. Timing may vary by individual.
It is safe for short-term or occasional use. However, if unsure, consult a healthcare provider for additional support.
Rescue Remedy® is made from natural ingredients, has no known side effects, and is non-addictive. It is safe for most people, including children and pets.
Bach® FAQs
Bach™ Flower Remedies are a collection of 38 natural remedies made from flower essences, developed by Dr. Edward Bach to help balance emotions and improve emotional well-being.
They address emotional states using the energy of flowers, with each remedy associated with a specific emotion or mood such as fear, uncertainty, or lack of confidence.
Choose a remedy based on your current emotional state or mix up to 7 remedies to address multiple emotions. Refer to a guide or speak with a practitioner for personalized selections.
Each remedy corresponds to a specific emotional challenge, like Rescue Remedy® for stressful moments, Mimulus for fears, and Impatiens for impatience. Consult a guide or practitioner for assistance.
Take 2 drops in a glass of water or directly on the tongue, as needed or 4 times daily. Remedies can also be added to bath water or applied topically.
Yes, you can mix up to 7 remedies together to create a personalised blend for your emotional state.
Duration varies. Some people use them temporarily for stressful situations, while others take them daily for ongoing emotional support.
Yes, they are safe for children and babies. If concerned about alcohol content, dilute remedies in water or choose alcohol-free versions.
Bach™ Flower Remedies are natural and generally safe to use with medications or supplements. Consult your healthcare provider if you have any concerns.
They are made from natural ingredients and generally well-tolerated with no known side effects. If you have concerns, stop use and consult a healthcare provider.
Yes, they are considered safe during pregnancy and breastfeeding. If concerned about alcohol content, dilute or choose alcohol-free versions.
Rescue Remedy® is a blend of 5 remedies for comfort and reassurance, as a tool to tame your emotional triggers and stay on top of your day, unlike individual remedies targeting specific emotional states.
Store in a cool, dry place away from direct sunlight, with the bottles tightly sealed to maintain the remedies’ integrity.
Yes, they are preserved in brandy (alcohol), but alcohol-free versions are available.
Effects vary from person to person, with some noticing changes within hours and others after several days of consistent use.
Bach™ Flower Remedies are free from gluten, dairy, and artificial additives, making them suitable for most diets, including vegan and vegetarian. Check the label for additional concerns.
Take 2 drops per remedy at a time, either in water or directly on the tongue, even when using a combination of remedies.
Yes, they are safe for long-term use and many people use them daily to maintain emotional balance and well-being.
Re-evaluate your chosen remedies to ensure they match your emotional state, or consult a Bach™ Flower practitioner for personalised guidance.
Spatone® FAQs
Spatone® is a natural iron supplement sourced from the Welsh mountains. It provides easily absorbable iron to help maintain healthy iron levels and support energy levels.*
Iron plays a key role in the normal formation of red blood cells and hemoglobin, supports healthy oxygen transport throughout the body, contributes to normal energy-yielding metabolism, supports cognitive function, and helps maintain a healthy immune system.
*Iron contributes to the reduction of tiredness and fatigue
Spatone® delivers iron in a gentler on the stomach with a lower dose and higher bioavailability, often resulting in fewer side effects than higher-dose pills or tablets.**
**Worwood M, at al, ‘Iron absorption from a natural mineral water (Spatone Iron-Plus)’, Clin Lab Haematol. 1996 Mar;18(1):23-7
Take Spatone® on an empty stomach, 30 minutes before or 2 hours after a meal. You can mix it with vitamin C-rich juice (like orange juice) to improve absorption.
Yes, Spatone® is safe during pregnancy and may be recommended to support healthy iron levels. However, consult your healthcare provider before starting any new supplement.
Adults can take one sachet per day. Pregnant women may take up to two sachets daily if recommended by a healthcare provider.
Yes, Spatone® is safe for children over the age of 2. The recommended dose is one sachet per day. Consult a healthcare provider for specific advice.
Spatone® is generally gentle on the stomach and less likely to cause constipation or nausea**, but some individuals may experience mild gastrointestinal discomfort.
**Worwood M, at al, ‘Iron absorption from a natural mineral water (Spatone Iron-Plus)’, Clin Lab Haematol. 1996 Mar;18(1):23-7®
Spatone® can generally be taken with other supplements or medications, but consult a healthcare provider if taking prescription medications, especially those affecting iron levels.
You may notice improvements in energy levels and symptoms of iron deficiency after 3-4 weeks of consistent use, but it can take several weeks to improve iron levels.
It’s best to take Spatone® on an empty stomach for better absorption. If it causes discomfort, you can take it with a light meal. Avoid dairy, tea, and coffee, as they inhibit absorption.
Store in a cool, dry place away from direct sunlight. Keep the sachets sealed until ready to use.
Take the next sachet as usual. Do not double the dose to make up for a missed one.
Yes, Spatone® is suitable for vegetarians and vegan friendly.
Yes, Spatone® is gluten-free and safe for individuals with gluten intolerance or celiac disease.
Yes, Spatone® is safe for long-term use, but it’s advisable to consult a healthcare provider to assess your iron levels and determine if prolonged use is necessary.
No, Spatone® contains only natural iron-rich water and is free from artificial colours and flavours.
Spatone® is gentle on the stomach and has a higher absorption rate compared to many traditional iron tablets, reducing the likelihood of digestive side effects.**
**Worwood M, at al, ‘Iron absorption from a natural mineral water (Spatone Iron-Plus)’, Clin Lab Haematol. 1996 Mar;18(1):23-7.
It’s best to avoid tea or coffee for about an hour after taking Spatone®, as these beverages can interfere with iron absorption.
Spatone® is sourced from the Snowdonia region in Wales, where the iron-rich water is naturally filtered through the mountains.
Yes, you can mix Spatone® with any vitamin C-rich juice, such as apple or pineapple juice, to enhance absorption.
Teetha® FAQs
Teetha® Teething Granules FAQs
Teetha® Teething Granules help relieve symptoms of teething in babies, including sore gums, flushed cheeks and dribbling.
The active ingredient is Chamomilla, a homeopathic remedy traditionally used to soothe teething symptoms.
For babies 3-6 months, with the baby upright in sitting position use a spoon, slowly give the baby half a sachet at a time into the front of the baby's mouth. Check the granules have fully dissolved before giving the remaining half. Ensure the granules fully dissolve in the baby's mouth.
For babies over 6 months, with the baby in an upright or sitting position, slowly pour the contents of the sachet into the front of the baby's mouth a little at a time. Alternatively use a spoon. Ensure the granules fully dissolve in the baby's mouth.
Use one sachet every 2 hours for a maximum of 6 doses during any 24 hour period.
Consult a doctor or qualified healthcare practitioner if the symptoms worsen or persist for more than 7 days or if any side effects occur.
They can be used for babies aged 3 months and older.
Teetha® Teething Granules are generally safe, but consult a healthcare provider if your baby is taking other medications.
You can use up to 6 times in 24 hours, leaving at least 4 hours between doses.
Teetha® Teething Granules is not expected to cause any side effect, but discontinue use and consult a healthcare provider if allergic reactions or unusual symptoms occur.
Teetha® Teething Granules must be store in a cool, dry place away from direct sunlight and out of reach of children.
Yes, you can use them during each teething phase to relieve discomfort.
If your baby spits out the granules, you may administer another sachet. Try placing the granules directly into the mouth to dissolve slowly. Follow the instructions on the packaging to administer correctly.
Teetha® Teething Gel FAQs
Teetha® Teething Gel helps soothe and relieve symptoms of teething in babies, including sore gums, flushed cheeks and dribbling.
The active ingredient is Chamomilla, a homeopathic remedy traditionally used to soothe teething symptoms.
Apply a pea-sized amount of the gel to the affected area of the gums using a clean finger. Repeat up to 6 times in 24 hours.
Yes, it is safe for babies aged 3 months and older. Always follow the dosage instructions.
Yes it is possible to use both the Teetha® gel and granules provided the child doesn't have an intolerances to any of the excipients in each product and there is time left in between each application.
You can apply the gel up to 6 times in 24 hours, with at least 4 hours between applications.
Teetha® Teething Gel is not expected to cause any side effect, but discontinue use and consult a healthcare provider if allergic reactions or unusual symptoms occur.
Teetha® Teething Gel can be used until the expiration date on the packaging if stored correctly and the tube is sealed.
Teetha® Teething Gel must be stored in a cool, dry place away from direct sunlight, and keep out of reach of children.
Yes, it can be used during each stage of teething to soothe sore gums.
Teetha® Teething Gel is safe if swallowed in small amounts used during application. Contact a healthcare provider if concerned.
Arnicare® FAQs
Arnicare® Arnica Cream is a homeopathic medicinal product used within the homeopathic tradition for the symptomatic relief of bruises.
Arnicare® Arnica Cooling Gel is Cooling Gel combines the benefits of arnica with the refreshing sensation of natural grapefruit oil and menthol to cool and soothe the skin. It is also perfect to massage into muscles following physical exertion or to revive tired, heavy legs after being on your feet all day.
Arnica montana, the active ingredient, is a traditional homeopathic remedy known helping reducing bruising.
Arnicare® Arnica Cooling Gel combines the benefits of arnica with the refreshing sensation of natural grapefruit oil and menthol to cool and soothe the skin.
Apply a thin layer of Arnicare® Arnica Cream to the affected area up to 4 times a day, or as directed by a healthcare professional. Gently massage the cream into the skin until absorbed.
Apply Arnicare® Arnica Cooling Gel liberally, gently massaging the gel into the appropriate area. Re-apply as often as required, a minimum of twice daily.
No, Arnicare® Arnica Cream & Arnicare® Arnica Cooling Gel should not be applied to open wounds, broken skin, or areas with cuts or abrasions.
Yes, Arnicare® Arnica Cream & Arnicare® Arnica Cooling Gel are safe for children over the age of 3. Follow the usage instructions and consult a healthcare provider if you have any concerns.
Consult your healthcare provider before using Arnicare® Arnica Cream & Arnicare® Arnica Cooling Gel during pregnancy or while breastfeeding.
While Arnicare® Arnica Cream & Arnicare® Arnica Cooling Gel is a topical product, it is best to consult a healthcare provider before using it with other medications or treatments.
Arnicare® Arnica Cream & Arnicare® Arnica Cooling Gel are generally well-tolerated, but some individuals may experience skin irritation. Discontinue use and consult a healthcare provider if unusual symptoms occur.
Most users notice relief within a few hours to a day of consistent use, depending on the severity of the bruising or muscle soreness.
Yes, Arnicare® Arnica Cream & Arnicare® Arnica Cooling Gel are gentle and suitable for most skin types, including sensitive skin. A patch test is recommended for highly sensitive skin.
Arnicare® Arnica Cream & Arnicare® Arnica Cooling Gel can be used for post-surgical bruising, but consult your healthcare provider before applying it near surgical sites.
The primary active ingredient is Arnica montana, with a blend of natural oils and soothing agents for gentle relief and easy application.
Arnicare® Arnica Cooling Gel combines the benefits of arnica with the refreshing sensation of natural grapefruit oil and menthol to cool and soothe the skin.
Arnicare® Arnica Cream & Arnicare® Arnica Cooling Gel must be stored in a cool, dry place away from direct sunlight and out of reach of children.
Yes, Arnicare® Arnica Cream & Arnicare® Arnica Cooling Gel are frequently used by athletes and active individuals to relieve bruising, muscle soreness from physical activity or minor sports injuries.
Nelsons® Creams FAQs
Nelsons® Calendula Cream
Nelsons® Calendula Cream is a soothing and moisturising cream used to hydrate and protect rough, dry, flaky or chapped skin.
The active ingredient is Calendula officinalis, a natural extract known for its multiple skin conditioning properties.
Apply a generous amount to the desire are. Re-apply as required.
Yes, it is suitable for sensitive skin. However, those prone to allergies or with very sensitive skin should do a patch test before full application.
Yes, it is safe for children over the age of 3 years.
Yes, it is gentle enough to be used on the face. Avoid the eye area and apply to clean, dry skin.
It is generally well-tolerated. However, discontinue use and consult a healthcare provider if irritation or an allergic reaction occurs.
You can apply it as needed, typically 2-3 times a day for soothing dry or irritated skin.
You can apply it as needed, typically 2-3 times a day for soothing dry or irritated skin.
Yes, it is safe for use during pregnancy but consult your healthcare provider if you have any concerns.
Yes, it is a good choice for calming minor sunburns due to its soothing properties.
Nelsons® Calendula Cream must be store in a cool, dry place away from direct sunlight, and keep out of reach of children.
Yes, it is suitable for vegans as it does not contain any animal-derived ingredients.
No, it is cruelty-free and not tested on animals.
Yes, it can be used with other skincare products. Apply as needed to rough, dry, flaky or chapped skin areas and allow it to absorb before using additional products.
Nelsons® Tea Tree Cream
Nelsons® Tea Tree Cream contains Tea Tree Oil, a natural antiseptic known for its antibacterial and anti-fungal properties.
The primary active ingredient is Tea Tree Oil, a natural antiseptic known for its antibacterial and antifungal properties.
Apply a thin layer to the affected area. Gently massage it into the skin until fully absorbed. Repeat as needed up to 4 times a day.
Yes, it is suitable for sensitive skin. However, it is recommended to do a patch test before using the product on larger areas.
Yes, it is safe for use on children over the age of 3. Follow usage instructions and consult a healthcare provider if you have concerns.
No, it is not recommended to apply the cream to broken or open wounds. It is best used on intact skin to soothe minor skin scrapes.
It is generally well-tolerated. However, some individuals may experience mild skin irritation or an allergic reaction. Discontinue use if irritation occurs and consult a healthcare provider.
You can apply the cream up to 4 times daily or as needed to the affected area.
Tea Tree Oil is often used to help manage acne-prone skin due to its antibacterial properties. Apply sparingly to affected areas to help soothe and reduce redness.
Nelsons® Tea Tree Cream must be store the cream in a cool, dry place, away from direct sunlight, and keep it out of reach of children.
Yes, it is suitable for vegans as it contains no animal-derived ingredients.
Yes, it can be used with other skincare products. Apply it first to the affected area and allow it to absorb before applying additional creams or lotions.
No, Nelsons® Tea Tree Cream is cruelty-free and not tested on animals.